Questions families ask
Clear answers about cost, staff, shifts and changes.
Topics
Cost and booking
It depends on the patient's needs and the shift. We tell you the price on the call, before anything starts.
Call us and we tell you when the right person can start.
We explain payment on the call.
Our staff
We meet every caretaker in person and check their ID before they work with a family.
Yes. Tell us when we call and we will match your request.
No. Injections and medical procedures are done by a home nurse. We can send one if you need it.
Yes. Our home nurses have worked in ICU care.
Shifts
12 hour day, 12 hour night or 24 hour.
Yes. Choose the 12 hour night shift or the 24 hour shift.
Yes. We try to keep the same person so the patient feels at ease.
Changes
Call us and we send another trained person as quickly as we can.
Call us. We listen and send another person if needed.
Yes. Caretakers, nurses and ward boys can stay with the patient in hospital.
Still have a question?
Call us and ask. A person answers.